Shipping & Policies

Shipping

USPS Priority Package or USPS First Class packagee.  If you do not live in one of the locations listed for shipping, please contact and I will give shipping quote.

 Local Pick-up – 

Local pick-up (Franklin, NC ) for zip codes 28734 and 28744.

Please schedule date and time by contacting at sales@2themountaineer.com or 828-342-9522 to schedule date and time.

 If you live in surrounding area you may ask for local pick-up instead of shipping if preferred. If  shipping was charged and you pick-up locally,  I will refund your shipping cost.

Expedited shipping or for other carrier preferred – contact me for shipping quote.

Policies

Not A TOY! Wooden Kitchen Utensils handcrafted for ever day use.  They should never be used by a child as a toy. Some have sharp points which could cause serious injury. They are only sold for use as noted in the description. 

Payment

PayPal – if a PayPal member use your credit or debit card or PayPal account to make payment.

If not a PayPal member you may check out as a guest using your credit or debit card.

Sales Tax – North Carolina Sales Tax added for sales shipped to North Carolina address.

Refunds and Exchanges

Refunds made if requested within 7 days of receiving item, less the cost of shipping when returned undamaged. The buyer is responsible for returned shipping costs. Tracking required on all returns. Please contact me before returning an item.

Custom Orders – 

Allow 3 business days to about 2 weeks for handcrafted order before ready for shipment. If it seems I can not make this timeframe I will tell you.

         Back Orders Accepted

Allow up to 3 weeks for back order crafting and shipped. Note that I do ship as soon as they are completed, which is normally much sooner.

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